If you have not yet received any correspondence from the Administrator, there is no cause for concern as communication may be sent at a later date to confirm receipt of your submission. If you have already received a confirmation of receipt letter but have not received any recent correspondence from the Administrator, rest assured that the Administrator is still assessing your claim application and will send you a letter in the mail when a decision has been made.

In addition, please note that you may contact the Claims Administrator Call Centre at 1-877-877-5786 to confirm receipt of your Claim. The Call Centre’s hours of operation are from 10:00am-6:00pm EST Monday-Friday.